Cookies

Manage your cookies


You can manage your cookies at any time by accessing the Preference Center, by clicking on the "Set your cookies" link following: Set your cookies.

Cookies are pieces of information stored on the user's device by the server of the website visited. They are used by a website to send information to the user's browser and allow the browser to send information back to the originating site (for example, a session ID or language preference).

Only the issuer of a cookie can read or modify the information it contains.


There are different types of cookies:

  • Session cookies that disappear as soon as you leave the site
  • Persistent cookies that remain on your device until they expire or until you delete them using your browser settings
  • First-party cookies that are placed by lamaisonduchocolat.com
  • Third-party cookies that are placed by a third party on the Site

You are informed that, during your visits to this site, cookies may be installed on your device.

Some of the cookies used by La Maison du Chocolat are exclusively intended to enable or facilitate electronic communication (detecting connection errors, identifying connection points…).

Others are strictly necessary to provide online communication services at your express request (shopping cart, screen display preferences…).


Others are used for the purpose of:

  • Analyzing traffic and usage of the site, in order to improve the browsing experience;
  • Improving the relevance of advertising displayed on the site;
  • Making the site more user-friendly and interactive.

The cookies used on the site are:

  • Cookies from La Maison du Chocolat;
  • Third-party cookies specifically selected by La Maison du Chocolat to achieve defined objectives.

3.1 Cookies from La Maison du Chocolat

The cookies placed by La Maison du Chocolat's site tools are detailed in the table below:


Details of La Maison du Chocolat cookies
Number Type Name Why are they used? Lifetime
1. Temporary cookie STUID User session ID 1h
2. Permanent cookie STVID Unique visitor ID 12 months
3. Temporary cookie mage-cache-sessid User session management 1 hour
4. Temporary cookie mage-messages System/store messages 1 hour
5. Temporary cookie _ga Form security (anti-CSRF) 1 hour
6. Temporary cookie mage-cache-storage Local cache storage 12 months
7. Temporary cookie mage-cache-storage-section-invalidation Local cache invalidation 1h
8. Temporary cookie recently_viewed_product Recently viewed products 1h
9. Temporary cookie recently_viewed_product_previous Viewed product history 1h
10. Temporary cookie recently_compared_product Recently compared products 1h
11. Temporary cookie recently_compared_product_previous Compared product history 1h
12. Temporary cookie product_data_storage Product data storage 1h


3.2 Third-party cookies

Additionally, La Maison du Chocolat uses services provided by third parties. For more information about cookies developed by third parties, we invite you to consult their dedicated websites.


3.2.1 Technical cookies

These cookies are primarily intended to facilitate user navigation and enable features of the La Maison du Chocolat website.


Details of technical cookies
Number Type Name Why are they used? Lifetime
1. Temporary cookie PHPSESSID PHP session ID Session
2. Temporary cookie storage_test Tests local storage availability Session
3. Temporary cookie _storageSupported Checks browser compatibility Session
4. Temporary cookie jsapi Internal JavaScript operation Session
5. Temporary cookie mage-cache-timeout Manages cache timeout Session


3.2.2 Audience measurement

La Maison du Chocolat uses third parties to measure website traffic.

For your information, La Maison du Chocolat uses services such as Google Analytics, which counts visitors and identifies how they use the site. It is a statistical tool that helps La Maison du Chocolat improve its website by considering visitor needs.


The data generated by these cookies includes:

  • Your use of the site, such as pages visited, products viewed and/or added to your cart, time spent on the site;
  • Your IP address to determine the city of connection. This data is immediately anonymized after localization and is not shared with Google.

The cookies used are detailed in the table below:


Traffic measurement details
Number Type Name Company Why are they used? Lifetime
1. Permanent cookie _ga Google Google Analytics: distinguish users 24 months
2. Permanent cookie ga# Google Google Analytics: distinguish users 24 months
3. Permanent cookie euconsent Didomi Didomi consent management 12 months
4. Permanent cookie didomi_token Didomi Didomi consent management 12 months


3.2.3 Targeted advertising

To offer you advertising related to La Maison du Chocolat, certain cookies are placed on your device, such as:


Details of targeted advertising
Number Type Name Company Why are they used? Lifetime
1. Temporary cookie Facebook-Pixel Meta Advertising retargeting 30 days
2. Temporary cookie DATR Meta

Facebook login

12 months
3. Temporary cookie fr Meta Advertising tracking and targeting 9 months
4. Temporary cookie rc::a Google Advertising profiling Session
5. Temporary cookie rc::c Google Advertising profiling Session
6. Temporary cookie www.google.fr_/ads/ga-audiences Google Advertising retargeting Session


3.2.4 Improving site friendliness and interactivity

To allow you to access certain features of the site, La Maison du Chocolat uses services provided by third parties, such as:


Details of improved site friendliness and interactivity
Number Type Name Company Why are they used? Lifetime
1. Permanent cookie ajs_anonymous_id Lengow Cookie for site personalization 12 months
2. Permanent cookie Ajs_group_id Lengow Cookie for site personalization 12 months
3. Permanent cookie Ajs_user_id Lengow Cookie for site personalization 12 months
4. Temporary cookie __cf_bm Vimeo Traffic management and security 12 months
5. Temporary cookie _cfuvid Vimeo Traffic management and security Session

The site also uses:

  • Sharing buttons (Facebook, Twitter, LinkedIn, Google+)
  • Videos posted on our VIMEO or YOUTUBE channels

These features rely on third-party cookies that are directly placed by the service providers.

During your first visit to our site, you are offered the option to accept or refuse the use of certain cookies.

If you do not want cookies to be installed or read on your device, a refusal cookie will be placed on your device so that La Maison du Chocolat can record your opposition to the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.

Similarly, when you accept the use of cookies, a consent cookie is installed.

Consent or refusal cookies must remain on your device. You can change your preferences at any time as indicated in the following section titled “Cookie Management.”

You have several options to delete and manage cookies and other trackers.


5.1 Browser settings


While most browsers are set by default to accept cookies, you can choose to accept all cookies, reject them systematically, or select which ones to accept based on their issuer. You can also regularly delete cookies from your device via your browser.


However, don’t forget to configure all the browsers on your various devices (tablets, smartphones, computers…).

To manage cookies and your preferences, each browser has a different configuration. It is described in your browser’s help menu, which will tell you how to modify your cookie settings. For example:



Please note that by setting your browser to refuse cookies, some features, pages, or areas of the site may not be accessible, for which we cannot be held responsible.


5.2 Opt-out platforms


Several advertising industry platforms also offer you the option to refuse or accept cookies used by member companies. These centralized mechanisms do not block ads but only prevent cookies from being installed to tailor ads to your interests.

You can, for example, visit the site www.youronlinechoices.com to prevent these cookies from being installed on your device.


This site is provided by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.

There you can see the companies registered on this platform and choose to refuse or accept cookies used by these companies to tailor ads displayed on your device based on your browsing information: here.


This European platform is shared by hundreds of online advertising professionals and serves as a centralized interface allowing you to express your refusal or acceptance of cookies that may be used to tailor ads displayed on your device based on your browsing activity.

As part of the use of cookies described in this document, the Publisher may process personal data concerning you, as the data controller.

The data collected is essential to achieve the purposes pursued by each cookie. It is intended solely for the authorized services of La Maison du Chocolat and the company issuing the third-party cookies. Your personal data may be transferred to a processor located in the United States, in connection with social media cookies or Google Analytics.

Personal data collected via cookies is never retained longer than necessary to achieve the cookie’s purpose.

In accordance with the provisions of the General Data Protection Regulation, individuals have the right to query, access, rectify, erase, object for legitimate reasons, and port their data.

All the rights listed above may be exercised:



La Maison du Chocolat

41 rue Paul Lescop, 92000 Nanterre, France


by providing proof of your identity by any means. You must also clearly indicate your full name and the address to which you wish the response to be sent.

When consent is the legal basis for processing, you have the right to withdraw your consent at any time.


After a person’s death, the data collected is retained for the time necessary for the Publisher to comply with its legal and regulatory obligations. At the end of this period, the data will be deleted, unless the person has decided that it should be communicated to a third party of their choice, in accordance with Article 85 of Law No. 78-17 of January 6, 1978 on data processing, files, and freedoms, as amended in 2018.


The Data Protection Officer can be contacted at: dpo@savencia.com. If necessary, you have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (3 place de Fontenoy, 75007 Paris or https://www.cnil.fr/fr/plaintes) or to take legal action. For more information, please refer to the Privacy Policy page.

French Artisan Expertise​ A Parisian Maison founded in 1977, renowned for its exceptional craftsmanship

Tailored Support Dedicated services: expert advice, multi-address delivery, message card

Express Delivery & Guaranteed Quality Fast and careful shipping for your business orders

Trusted by Leading Brands Chosen by top Maisons and demanding companies

FRFrance

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Language English

Need help ?

Contact the customer support

+3 3 1 55 5 1 83 1 8

Our team is at your disposal by phone Monday to Friday from 9am to 5pm or by email at client-btb@lamaisonduchocolat.fr